Customer Reviews - TrustPilot
I was a pain! Camerakings are amazing.
I ordered the wrong item and they helped me all the way with very quick communication and helpful service. Within a week the unwanted item was sent back and I had received the item that I should of ordered in the first place. They were very patient and helpful and I would recommend them to anyone. Definitely going back to them when I need some new camera gear (which will be very soon!)
George Barney Sladen
Fantastic Customer Service
Bought an EEMov steadicam. Excellent communication throughout the whole process. One item missed out in shipping. Was immediately resolved with no fuss.
Would I recommend Camerakings?? Without a doubt
Wow, that's service
I bought a DSLR Lanparte Professional Kit V2 with V Mount Shoulder, monitor & follow focus. I have found after about 3 months, the battery pinch did not work properly - what can happen from time to time ... Camera Kings send me today a new battery pinch and that only after two short messages ...
Wow, that's service - PERFECT! Normally, I'm used to getting a good service in Switzerland - but we can learn something from you!
Keep it up - you have understood what is service and customer loyalty!
Jürgen Baumann, Switzerland
first class service
The shop is perfect: every time you have a problem they help you, prices is good and the products is cheap but no shoddy. I would recommend this shop to you.
Reliable and great response times.
I've bought some LED panels and a matte box / rail kit from Camerakings in separate transactions, both times the items have arrived in good time and have been well packed and great quality.
I have also spoken to them by email with some product enquires which they answered promptly and were friendly and helpful. I will definitely be using them again!
they seem to actually care about their business....
I bought a lanparte rig and I asked if they could dispatch it as soon as possible because I needed it in 1 week (I live in Greece). They actually send the product the same day and it arrived on time. Furthermore, they also replied to my request with an email, which is an amazing thing for the customer, to get some feedback and know that those people actually READ. I will need some stuff very soon and I will definitely buy again from camerakings.co.uk
Panagiotis S. - Athens, Greece
Absolutely Fantastic 100% Recommend CAMERAKINGS
I ordered a 3ft CamTree slider, when it came it was immediately obvious it was just too big for me and my 1 man film crew. The Slider itself was pretty fantastic, heavy solid and smooth...but it was just unrealistic that I was going to use it.
emailed CameraKings and they were superb, returned the 3ft and swapped for a more lightweight 2ft slider all within a week.
Excellent communication and service from CameraKings. I would (and already have) recommend Camera Kings for any and all Cam gear.
All the reviews are taken from Trustpilot
The Perfect Webshop
I ordered a Flycam with a arm and vest. Everything arrived in 3 business days. But the bearing of the center post was broken. They gave me a few tips to fix it by myself. This didn't solve the problem. 4 days after I e-mailed Camerakings about this problem a new sled and gimbal arrived.
Great Web shop for a perfect price.
Great Customer Service!
Purchased a Tilta FF-T04, It was sent out and arrived as promised. The follow focus is a good build and with an acceptable price, a little on the heavy side but overall worth the price. The package comes with everything you can possibly need. I have told my other colleagues to shop at Camer Kings, good service and pricing is more reasonable than in Spain.
I approached CameraKings.co.uk to enquire about going to see some of the DSLR rigs they stock in their London office. They were incredibly friendly and only too happy to help.
I have been thinking about buying a DSLR rig for some time now and I have even considered making one myself. Having read various posts online about the outcomes of this homebrew approach I opted to buy a complete system and to be honest I’m very glad that I did.
Having never operated with a rig before I was unhappy spending money on a system without first seeing one in the flesh.
For this reason I approached CameraKings.co.uk to enquire about going to see some of the rigs they stock in their London office. They were incredibly friendly and only too happy to help.
Great products at great prices
As well as easily being able to find what I needed, the site helped me learn what else would be useful for me. In fact, I ended up buying something completely different, and I couldn't be happier.
great prices and great service
I just recieved my Flycam 5000 plus comfort arm/vest rig yesterday, just 3 days after I ordered it. I've just gone through the parcels and everything is there. Before I bought the Flycam 5000 rig, I was chatting to them about other options and they even recommended a product they don't stock. I know that happens in regular shops, but you rarely come across it with e-tailers. Also their prices are great and are hard to beat. All in all 10/10 and I will definitely deal with these guys again
Very very satisfied
I just purchased a shoulder rig and Flycam from Camerakings and I can only say these few words. Goods arrived fast and in perfect condition. Most helpful customer service and very prompt with their replies. Free shipping is also a plus.
I will definitely buy again from this supplier.
Marco Larski Ellul
Excellent Customer Service
I researched Camerakings online before making an order with them. However, you can never be too sure of reviews as sometimes too much positive feedback seems suspicious. However, having found a fault with the equipment I was unable to use it on the shoot I had purchased it for and had to return it.
Having explained the reasons for my return, Camerakings provided me with some of the best customer service that I've ever encountered (which is completely refreshing given recent experiences with other equipment providers). Thank you 'CK', I won't hesitate to buy from you again!
Where has CameraKings been all my life?!
At first I thought this place seemed too good to be true... but it really isn't.. Its my favourite place to get my camera gear EEVVERRRR
Products are awesome and at good prices... what more do you want?
Simon Anders Easton
Great range of products but what was exemplary was their customer service. Prompt communication and guidance. I honestly cant recommend these guys highly enough for independent filmmakers.
Hugh Mann Adamson
Very Helpful and Committed
I received the camtree rig on time and am absolutely pleased with its performance. There was a misunderstanding with the shippers and still did not receive the requested item but I do really love that you was able to send me a kit to do my shoot with, within 24hours. I am so glad you was able to help me out for my shoot. I have my last night of filming today, and the CamTree Rig has performed very well for the purpose I needed it for. The balance is fantastic, as is the Weight Ratio. The attachments are useful and the best bit about it is the flexibility of the whole thing.
No extra fees were included which was a relief.
Truly a Company that cares about their customers and always wish to ensure the client has kit ready for a shoot.
Thank You CameraKings.
I ordered some lens filters and managed to order the wrong size somehow. The good folk at cameraking exchanged for the right size straight away no fuss and no expense either. You cant get better than that. My thanks to them and highly recommended
Helpful, professional and bang on the money with their products.
Choosing and getting a quality rig fast is no picnic, the amount out there is simply mind blowing. After watching a few video reviews I made my choice of a Lanparte boxed kit. I found Camera Kings and they offered some great deals at brilliant prices. Quick to respond to each of my emails and questions about delivery I placed the order with confidence. I wasn't disappointed. The rig arrived in 24hrs (paid for the express service), and the gear was top quality. Would totally recommend these guys, definitely my first port of call for kit next time.
Quality and friendly customer service
I had a great deal of questions about purchasing a Flycam 5000 and Comfort Vest bundle. A man called Gabi answered all my questions perfectly without any obligation to buy the product. I mentioned that delivery time was crucial and he took it upon himself to expedite this personally. My Flycam has arrived and setup within 30 minutes, working just great. A quality product. I highly recommend this trader who has great integrity and high focus on customer service and shall return for future purchases.
Brilliant service and great communication from this company.
On ordering the wrong item (the product line from lilliput monitors was confusing . . .) and not having time to get it redelivered before I left for a shoot, they allowed me a full refund . . . (I was able to get the item from a shop, although I had to pay more...)
This makes them my first port of call when shopping for camera and video equipment.
They were polite and helpful all the way down the line...