Our Returns Policy
Here at CameraKings, we want you to be completely satisfied and happy with your purchase, so we offer a clear returns policy along with a standard time frame (14 calendar days!). Please note that, regardless of the item/s condition, we cannot accept returns after 14 calendar days from delivery have passed.
Any unused items in their original condition can be returned within 14 calendar days of delivery. This means that if you've changed your mind and didn't use the item, you can return it in its original package within 14 days for an exchange or a full refund. In order to qualify for a full refund or exchange, the item/s must have ALL original and undamaged manufacturer packaging and documentation.
If you have any issues with the delivery of your item (ie damaged in transit), you must let us know within 24hours of delivery.
If you have used the item and would like to return it within 14 calendar days of delivery then this is also possible. However, if you have used the item/s and/or it is not in its brand new condition (marks on the item/s, signs of use) then we reserve the right to refuse the return of item/s or to charge a re-stocking fee of upto 25% depending on its returned condition.
NOTE: Return shipping charges are the responsibility of the customer (unless the item is faulty). Camerakings is not responsible for lost or damaged packages when returning the item to us.